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Service delivery
Vissgro sells services, not physical goods. Nothing is packed or shipped by courier. You receive the work by email, WhatsApp, a preview link, or files placed on hosting you control.
Filings
After the documents are complete, a draft is usually shared within 2 to 5 working days. After you approve it, the application is filed on the next working day unless the portal is down. A certificate, a GSTIN, a D-U-N-S Number, or a trademark registration follows the authority’s own timeline. We tell you that timeline in the quote. We do not control it.
Websites, design, and SEO
A website of up to eight pages is usually ready for review in 2 to 4 weeks after the words and photos are with us. You review it on your phone. Delivery is the set of files, or the site uploaded to the hosting account named in the quote. SEO is delivered as the agreed changes on the site plus a monthly note, for as long as the monthly fee is paid.
Apps
The first version follows the written scope. Store review by Apple or Google is extra time and is not part of our delivery date. Store accounts must be in the business’s name.
Where the work is handed over
Delivery is electronic, across India. The office you can visit is 20, Block-G, Sector-63, Noida, Uttar Pradesh 201301, Monday to Saturday, 10:00 to 19:00 IST.
What you should be able to keep
A filing is handed over as the draft you approved, then the acknowledgement or certificate the portal issues, then the next due dates. A website is handed over as the files, or as the upload to the hosting account named in the quote, checked on a phone. An app is handed over as the build submitted to the store account in your name. We do not keep the only copy.
If a government portal is down, or a store review is still waiting, that wait belongs to the portal or the store. Our date covers the draft and the submission we control. Nothing on this page is a parcel: there is no courier, no shipping charge, and no goods to return.